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Drake Business Services Asia's
Efficiency. Automation. Accountability.
Do you
use multiple systems to manage courier-related data?
Are you
able to easily track courier performance, allocate costs and reconcile invoices?
Do you
find yourself wasting countless hours reconciling invoices and manually booking couriers?
Are you
looking for a one-stop-shop to manage all supplier engagements in order to get the job done?
Digital Hub streamlines processes and empowers users with intuitive access to mail, courier, and other logistics services within a single platform. Digital Hub offers a new way to book and manage logistics services.
Digital Hub Benefits
For Your Business
For Your Workforce
Core modules
Inbound Mailroom
Management
Digital Hub incorporates a tracking solution for managing internal items as they move within your business. Accountable items are scanned at point of entry, providing a complete audit trail through to confirmed proof of delivery.
Outbound Courier
Management
Digital Hub Courier is a fully integrated courier on-line portal. The system simplifies courier bookings and streamlines all courier management end to end processes.
Employee Self
Service Modules
Customizable to the needs of your business, Digital Hub can integrate a wide range of additional functions, such as booking jobs with your corporate print room, pick-up/drop-off of dry cleaning, or employee transport.
Why choose Digital Hub?
Compliance &
Control
Auditable, secure systems
Efficiency &
Productivity
Reduce manual, time consuming practices
User
Experience
Empowering the end user
Innovation &
Technology
Unique, next
generation technology
Flexibility &
Responsiveness
A scalable,
evolving service
System Features
Intuitive Interface
Our Dashboard is highly intuitive and provides easy access to our primary Digital Hub functions. You’ll have clear visibility on shipment tracking, jobs, recent activities, and booking history.
Outbound Courier Management
Compare and Book, Quick booking and Bulk booking. You can request a quote and compare courier options before making a commitment.
Job Listing
Having full visibility of your jobs is important. Digital Hub displays all jobs including the delivery date, service type, carrier booked, pickup/delivery address, details and status.
Digital Hub Features
Service Request
Able to create service request for Mailroom, Courier, Print , Postal and Transport.
Postal Service
Able to issue and record all postal service items.
Courier Rate and Service Comparison
Able to select appropriate courier based
on urgency and price.
Invoice Reconciliation
Able to reconcile against courier invoice.
Cost Centre Allocation
Able to allocate and reconcile costs.
Single Sign On
Able to access multiple systems using single sign on.
Reception and Mailroom
Able to manage inbound and outbound consignments.
Track & Trace, Performance Reporting and Customer Notification
Pro-active customer notification, track service requests in real time, personalized dashboard and reporting.
The Digital Hub technology:
Cloud Hosting
Digital Hub Platform is hosted in Australia on high availability, enterprise-grade, secure infrastructure data centre.
Security
Drake Business Services Asia achieves security and quality by implementing IT best practice through the alignment of its information security systems and quality controls. Regular vulnerability testing and reporting/web application security scanning are undertaken.
Data
Digital Hub data is stored securely in customer dedicated database servers. No data is shared with other customers and the data is backed up daily, encrypted and stored locally for 7 years.
Support
Digital Hub platform users have access to premium-level support team during platform operational hours.
